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Refund & Cancellation Policy

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Effective Date: February 11, 2026
Last Updated: February 11, 2026

At Param Yatra, we understand that travel plans may change. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are processed.

By booking a tour package with us, you agree to the terms below.


1. Cancellation by Traveler

If you cancel your booking, cancellation charges will apply as per the following schedule:

Standard Cancellation Charges
  • 30 days or more before departure – 10% of total package cost

  • 15–29 days before departure – 25% of total package cost

  • 7–14 days before departure – 50% of total package cost

  • Less than 7 days before departure – 100% of total package cost (No Refund)

  • No Show – 100% of total package cost

Note: Specific packages (such as helicopter bookings, special darshan passes, or peak-season tours) may have separate cancellation rules, which will be shared at the time of booking.


2. Cancellation Due to Weather / Natural Conditions (Char Dham & Himalayan Tours)

Char Dham and other high-altitude tours are subject to weather conditions, landslides, roadblocks, and government restrictions.

  • No refund shall be provided for delays or route changes caused by weather or natural calamities.

  • If a trip is discontinued due to force majeure conditions, refunds (if any) will be processed after deducting actual expenses incurred.

  • Helicopter tickets are subject to operator-specific refund policies.


3. Refund Processing
  • Refunds will be processed within 7–14 business days after approval.

  • The amount will be credited to the original payment method.

  • Payment gateway charges and banking charges may be deducted.


4. Non-Refundable Services

The following are generally non-refundable:

  • Government permits

  • Temple special darshan tickets

  • Helicopter tickets (as per operator rules)

  • Travel insurance

  • Visa or documentation fees

  • Peak season hotel bookings


5. Cancellation by Param Yatra

We reserve the right to cancel a tour due to:

  • Natural disasters

  • Government restrictions

  • Insufficient group size

  • Safety concerns

In such cases, customers may choose:

  • A full refund, OR

  • Adjustment toward a future tour


6. Amendments to Booking

Any changes to travel dates, hotel category, or itinerary:

  • Are subject to availability

  • May involve additional charges